Technical Support

iLines is dedicated to providing great Internet services at reasonable prices, and we back that up with our excellent technical support.

Our technical support staff is local, meaning we are able to provide the customer with quick answers and speedy
on-site response if needed.

Our support technicians are available during the week to answer all of your technical questions.

If you are experiencing any problems with your existing iLines service or if you have any questions feel free to contact us via phone or e-mail.

For help setting up your e-mail client, download the appropriate step by step instructions.You will need a PDF reader to view these documents, if you do not have a PDF reader, you can download Adobe Acrobat Reader for free.

Outlook Express - Express.pdf
Microsoft Outlook - Outlook.pdf
Mozilla Thunderbird - Thunder.pdf

BPL Support

Please plug modem directly into the wall outlet don’t use a surge strip this can cut the amount of speed available to the unit.

No need to unplug it during a storm the modem is designed to be self-sacrificing (it will take a hit and not allow damage to the computer itself)

 

Service Application Form

To signup for Internet service with iLines select either: Secure Form or Download PDF.